CPE unable to remove their locked Full Flash software from our ECU

[DevinTheDood]

Wowsa, what a ride. Where the frack do we get off this thing?

I'm late to the party but not too late to unleash my divine judgement.

Original invoice?!
That receipt request so late in this process for a "lock out" product only offered by CPE and through authorized retailers as well as the snide email signature from the smart guy CSR has shaken my confidence enough to stay away from CPE products moving forward. (I think I see where the catch point was in this process btw)

Doublecheck.
This thread has just become a point of reference for any future recommendations (or lack thereof).
The fellas over there at CPE however have a big chance to save a lot of face that's currently covered with egg.

Allow me to help with step one: as the new self proclaimed VP of personnel for CPE I hereby fire the idiot signing his emails with the crude frustrated language of their understandably upset customer.
Used as ammo indeed. Not taking customers frustration personally is the first step to even decent customer service aka what you are paid for as a representative of the company.

Oh and step two should be obvious: get a process in place to fix these cars ASAP.

As it stands, when the bushings on my "stage 2" RMM (which I like) fail (which they no doubt will eventually) I'll just replace it entirely. Which i may do anyway, we'll see how things go here.

/rant/heavysmite

[www.cp-e.com]

This is being taken care of. When all is said and done we will post up.

[DoMiNic]

Originally Posted by www.cp-e.com This is being taken care of. When all is said and done we will post up.

Right, and you attacked the issue like a bunch of downies looking for the corner of a round room.... I think you are "missing the forest for the trees."

[Gunv]

Hi i was on the same boat I bought stand back and had ecu reflash done with CPe . Tried to Cobb installed but no go. Even the dealer could not get in. New ecu required . I took it to total mps in uk and was cracked and unlocked within a day . He did say its prob the toughest code to get crack but was fully working and Cobb installed and was done free. If you don't mind it shipped to uk and its a stock tune or unlock he doesn't charge . Works on all speeds world wide

[Raider]

Any update, op?

[SofaKingAwesome]

It's been more than.... 2 weeks.

[beachshoer]

He's busy dropping a freshly rebuilt super boosted motor into his RX7 and still has his speed up for sale on CL. Oh and he just bought a scion for a DD.

Now that i think about it... austin what happened to you????

[SIXual Panda]

Originally Posted by 06Speed6 Email steve@versatune.net or ugnius@versatune.net they can unbrick and unlock ECUs, ive bricked mine twice already, once because the car battery died because I was running the HIDs during the day and didnt see it and once because my laptop got the blue screen of death mid flash.

Originally Posted by Raider @austin102085;, I emailed Versatune, and they may be able to help. I am going to send them your MSF email address.

Originally Posted by Steve@VersaTune There is a good chance that we can restore these ECUs to USDM standard. I am emailing the OP.

Oh my god.. I was shitting bricks there for a second.. I also still need my ecu reflashed to stock. I was really worried. I didn't talk to cp-e about it yet, @Steve@VersaTune; any chance that you can help me????

[09Speed3Z]

Who you kiddin ese!?!?!

Your shit won't be up and running until the Gen 4 MS3 comes out.

I remember talking about getting an AP in your car.....hmm must be more than a year ago.

[Steve@VersaTune]

I'm working with OP and CPE to see what we can do to fix it.

[austin102085]

Originally Posted by Steve@VersaTune I'm working with OP and CPE to see what we can do to fix it.

got the package the other day. will be hooking it up this afternoon after work. pm or email a number if you could incase i run into issues. thanks.

[hnda etr]

Originally Posted by austin102085 got the package the other day. will be hooking it up this afternoon after work. pm or email a number if you could incase i run into issues. thanks.

Updates?

[austin102085]

Originally Posted by hnda etr Updates?

Only update to report is FAIL.......

steve from versatune has been really help full and sent me some software and cable to read the ecu codex shit so he could program away around the lock.... well the software wouldn't get past the block. so we have moved on to round two of problem solving. im not sure where we can go from here besides a used or new ecu..........

[Yatta]

Might be helpful for CP-E to explain how they locked it.... It's not like they are planning (clearly) on selling any more and it's in their best interest for this to be done in software.


Sent from my iPad using Tapatalk HD

[Steve@VersaTune]

I know who's flash is on it and why/how it's locked. I have not given up just because I couldn't walk in the front door.

[Haltech]

Cpe didnt lock it, Piasini did..

[Yatta]

Originally Posted by Haltech Cpe didnt lock it, Piasini did..

Thanks, didn't realize that there was a difference in this case. I'll revert to reading, makes me appreciate how cobb addresses 'locking' a lot more.


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[Easter Bunny]

Originally Posted by Steve@VersaTune I know who's flash is on it and why/how it's locked. I have not given up just because I couldn't walk in the front door.

Thanks again for going out of your way to fix a problem you didn't create

[SIXual Panda]

Steve, you are becoming my hero. I really hope this works out..

[Mizzle]

My .02 - When @www.cp-e.com; stopped supporting the product, they should have unlocked every single ECU they touched (or paid someone else to touch.)

[Tokay444]

@www.cp-e.com; get the fuck in here and sort this out you slimy crooks.

[starscream]

Piasini locked it? Or was it something with Lou's coding?

Also CPe doesn't give a shit. You ALL need to understand that...they are smoke and mirrors unless you have money, then they love you...then fuck you when your done and I don't mean that in a good way.

So... until CPe doesn't clear this shit up, and answer the many questions in their section they can really go screw themselves. I like how they go and post about events and product/sales but never actually help the end user when they have an issue.

BEWARE ALL POTENTIAL CPE CUSTOMERS :- Their warranty is shit, and don't count on it EVER helping you...EVER.

[Raider]

Fuck Piasini.

Who was the fucker nypest that was doing Piasini tunes years ago?

There has to be accountability from those who manipulated the ecu.

Piasini popped a cx7 on another forum I was on years ago, too. Shocked it was black labeled.

[Haltech]

Originally Posted by starscream Piasini locked it? Or was it something with Lou's coding? Also CPe doesn't give a shit. You ALL need to understand that...they are smoke and mirrors unless you have money, then they love you...then fuck you when your done and I don't mean that in a good way. So... until CPe doesn't clear this shit up, and answer the many questions in their section they can really go screw themselves. I like how they go and post about events and product/sales but never actually help the end user when they have an issue. BEWARE ALL POTENTIAL CPE CUSTOMERS :- Their warranty is shit, and don't count on it EVER helping you...EVER.

You know, its quite possible Lou locked it so, if that's the deal, you guys are all fucked.

Originally Posted by Raider Fuck Piasini. Who was the fucker nypest that was doing Piasini tunes years ago? There has to be accountability from those who manipulated the ecu. Piasini popped a cx7 on another forum I was on years ago, too. Shocked it was black labeled.

Yeah it kinda went down like this...

Few of us got a Piasini tune... Tune was fine until you started adding more mods because it was a "blanket" tune... it would be a very expensive proposition to have them re-tune you each time. the shit worked for the most part except having to disconnect the SWAS.

NYPEST invested in a custom tune that he had all rights to. He was selling this same tune on a few cars here.. probably around 20 or so. Then CPE ended up with a Piasini tune somehow.... Lou modified the code for the FCF that people paid like $600 for.

[nybe0010]

Originally Posted by himurax13 Well just avoid CP-E's downpipes, catbacks, TMIC, overpriced stock turbos, etc. They do make decent injector seals and front license place mounts. .

$190 for cpe seals or <$10 for Toyota seals? overpriced plate mount you can make yourself. I hope those fuck tards make things right

[www.cp-e.com]

We are still working with Austin and Steve to get this resolved. We haven't abandoned him at all.

[15driley15]

@ajberhorst; THIS is why I told you I'll never buy a CPE product...

[Koenig]

If Steve or CPE can't seem to help you, could always try car-part.com and see how much you can get an ECU for.



Sent from finger tap dancing

[starscream]

If Steve cant help you... I wont even mention CPe bunch of fucktards they are, I have another solution. I pretty much know the person that did alot of the ECU decoding I can ask if they can do something for ya, no guarantees though.

Also I personally think it was Lou that did the locking as it would fit the standard CPe modus operandi to do something like this and leave it.

[SofaKingAwesome]

Invest in an AP. Explain to Cobb your situation and they may be able to reconcile your ECU, and set you up proper to boot. @Evan@COBB; what say you? PM the member with issues if you can help, I don't expect you to come into this clusterfuck.

sent while Tappin' that ass

[Tokay444]

Originally Posted by www.cp-e.com We are still working with Austin and Steve to get this resolved. We haven't abandoned him at all.

Since when? Since another company has gotten involved and made you look even worse?
From the beginning, you had told the guy to buy an ecu. Your computer is broken.
"Sorry we fucked your couch. Thank you for supporting us this long, here is a cheque to go buy a new ecu" is what should have been said if there was nothing else you thought you could have done for him.
Now versatune is picking up your slack, and you're "working with them to get this resolved."
More like "we're back peddling so we don't look AS bad."

[Mchart]

Originally Posted by Haltech Piasini should be able to flash you back to stock but im curious if they have a USDM ECU firmware.

They do.

OP if you are in Texas contact Joe @ Dynotronics and he might be able to sort you out assuming he still has his Piasini gear.

Originally Posted by Raider It looks like someone will be investing in ECUs....This is a big problem if customers cannot get the flash off of their ECU without full replacement. Dealers cannot remove the CP-e/Piasini flash, so this is going to be expensive to fix for CP-e.

I don't know what the CP-e flash is/was.

I had a Piasini flash from Joe @ dynotronics. Bought an accessport when it was released for Gen2 and flashed over without any issue.

I do know that the ECUTek flash is bullshit in that it changes things around so that your shit gets locked down. If it is Piasini CPE must have enabled some sort of optional setting that locks the shit down.

[Raider]

After a month, it would probably have been cheaper to just buy OP an ECU to get reloaded at the dealer. That's my take. But I know Steve@Versatune is working hard to help. I just want OP to get his problem fixed.

Huge PR mess. I wonder if Lou would come back to CPE to fix the computer and show them how to unlock the ECU. Or even just tell them what to do. That is probably the quicker fix.

[Mchart]

$50 says their computer with all the stock backups on it crashed/is gone so they have no way to return the ECU back to factory state for each vehicle.

I remember watching Joe do it to my car and he first made a backup of my ROM w/ all attached information so we could flash back to stock if needed.

The Piasini windows executable looked janky as fuck BTW. Was a window with fucking Mario on it and a few buttons.

[DoMiNic]

Originally Posted by Tokay444 Since when? Since another company has gotten involved and made you look even worse? From the beginning, you had told the guy to buy an ecu. Your computer is broken. "Sorry we fucked your couch. Thank you for supporting us this long, here is a cheque to go buy a new ecu" is what should have been said if there was nothing else you thought you could have done for him. Now versatune is picking up your slack, and you're "working with them to get this resolved." More like "we're back peddling so we don't look AS bad."

THIS

[jack_hammer]

Originally Posted by Raider After a month, it would probably have been cheaper to just buy OP an ECU to get reloaded at the dealer. That's my take. But I know Steve@Versatune is working hard to help. I just want OP to get his problem fixed. Huge PR mess. I wonder if Lou would come back to CPE to fix the computer and show them how to unlock the ECU. Or even just tell them what to do. That is probably the quicker fix.

The only problem with that is the op isn't the only one fucked out of the ecu. Once this is determined everyone else an old school flash can move out of the past

[SIXual Panda]

Now @www.cp-e.com;
My ecu still has the flashes on it also and I need them GONE. What is being done with The OP and how does everyone else get their ecu's taken care of too? This whole issue isn't going to be resolved until every ecu that you guys touched is fixed if need be..

[cocoanton]

All this locked ecu shit is scary business, luckily ECUtek is well supported, will return my ecu to stock and use the AP when I get.

[06Speed6]

Wasnt Lou a NSA programmer or something? He was a smart guy but there has got to be a way.

[Raider]

No, his real name is Edward Snowden.