JAMES BARONE RACINGJBR is a leading manufacturer of high-quality aftermarket parts for the Mazda community. We take pride in our reputation for providing the highest-quality performance products at the best values, and we back up that reputation with outstanding customer service and free shipping. We are committed to the Mazda platform and we actively partner with other members of the community in our selection, design, and testing of new products to make sure they meet their needs. We control every step in the engineering and fabrication process to ensure the highest standards of workmanship. The result is a line of products whose performance and reliability have been proven both on the street and on the track. Visit us at jamesbaroneracing.com
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I ordered the trilogy from Edge and apparently the wrong nut was sent for the transmission mount, didn't hear anything from Edge. I got the rear and passenger mounts in with ease, and didn't discover the problem with the trans mount until the very end. And of course, it had started raining. I called JBR and talked to none other than the man, the myth and the mystery himself, and ended up riding a bicycle like some sort of peasant to the nearest hardware store just so I could button everything back up and shut the hood.
Just yesterday, I received a care package with a sick ass Mazdaspeed calendar, beer koozie, keychain, and stickers from Jamie just because. And really it was Edge who should have communicated with me in the first place that the nut was wrong.
We're spoiled. JBR is best BR.
We're human and when we F up we do whatever it takes to fix the problem.
After you called, we went back through our records and sent out the corrected hardware to a few other folks too. So, I appreciate your call and you helped us to take care of a few others as well.