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CorkSport To say that CorkSport is passionate about Mazda Performance is understatement. It is the essence of what we do. Our mission to offer unparalleled customer service and support, an uncompromising commitment to the community, and deliver top quality performance parts is demonstrated with each product we develop to help fulfill your vehicles performance potential. At CorkSport we believe it doesn’t have to come in a fancy package or be the most expensive product on the market to be the best.


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 Old 04-23-2014, 09:45 AM   #81
 
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@2.0t03speed; your boys are back at it
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 Old 04-23-2014, 10:30 AM   #82
 
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We still haven't seen a pic of said damaged TMIC. It seems all the focus has been on the the intake portion of the purchase and it has been beaten to death so I won't even comment on it. I call bullshit on the damaged TMIC until proven otherwise.
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 Old 04-23-2014, 10:42 AM   #83
 
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Originally Posted by scubasteve711 View Post
Because communicating over written text is fucking stupid when there is an issue, that's why. Do you EMAIL ATT when they over charge you for your TV or internet service? No you call them, bitch them out, and they take money off your bill for 6 months. If you send them an email, they will send you some canned response and nothing really happens...

Its especially worse when there is a problem that someone is trying to explain/convey but can't properly do so. Things don't get explained right, someone takes something that is said the wrong way (I know you all have said something in a text to your gf or bf that was taken the wrong way, out of context...) I'm sorry, but sending an email to a company who you KNOW receives hundreds of equally stupid emails every day is retarded.


So for the love of shit, CALL FIRST, then send an email with contact info and ask to be CALLED... I can understand about never being able to reach someone by phone, and if that's the case, then CS needs to step up in that regard. But I've never had a problem getting through to them on the phone on the first try, and all I ever see is them quickly addressing people who post up with an issue... Oh, and with a phone number, saying CALL ME.....



(Fucking kids, get off my lawn)

Yes, phone companies are clearly the ones to model when it comes to customer service.
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 Old 04-23-2014, 10:45 AM   #84
 
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Originally Posted by alphasaur View Post
Yes, phone companies are clearly the ones to model when it comes to customer service.
What other example do you want? Gas company? Any consumer product company? Tech support for xxxxxx electronic device or computer?

Fact of the matter is sending an email is a pussy thing to do. Be a man, and pick up the damn phone. A little conversation and effort won't hurt.
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 Old 04-23-2014, 11:12 AM   #85
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Originally Posted by Dasleeper View Post
@Spencer@CorkSport;

As for the intake issue I don't think I can help much, from my understanding you agreed to the new cost before we charged you, so you don't have much ground to stand on.

You have read something incorrectly, when I bought the intake it was $150 and at the same time you were offering the TIP and the intake for $220 total. You are still running this price. I simply asked that since your own intake didnt line up with your own cold air box that you charge me the $70 for the TIP as if I bought the intake and TIP together since I did not expect your own products not to work with each other. I'm not even asking for a deal im just asking for the price on your own website. I have not paid anything yet for the inlet pipe.

I however applaud your fast response regardless, considering my response times in the past.

I also question your @CorkSport; just answering "sigh", thats how I feel buddy. When you keep asking for help and get no responses or incorrect responses.

For anyone that would like transcripts of the emails, I will gladly provide them. Then you might understand my frustration more.
I'd be interested in seeing the transcripts of your emails. At the moment, I can't really see how you're going to win this battle though. You're essentially asking Corksport to give you a deal on parts that you didn't order.

I'll try and break it down a little bit for you based on what you and CS have told us.

1. You bought the Stage I intake, and the airbox.

2. You have a 3rd party TIP.

3. You discovered that the intake didn't align with the airbox when the intake was hooked up to the 3rd party TIP.

4. You contacted CS to demand that they take care of the situation somehow because their own Stage I intake didn't align with the airbox despite the fact that the parts were designed for one another.

5. You failed to realize that the 3rd party TIP causes the Stage I intake to fit the engine bay differently than the CS TIP or CS Stage II intake/tip combination would, and as a result, it won't fit in the airbox.

6. You begin to demand an unbelievably low price for the TIP based on subtracting the $150 you paid for the Stage I intake from the $220 for which the Stage II intake/TIP setup lists.

7. Corksport implies that the answer is a negatory, and you get pissed and start trolling the forum for support.

Now here's why this shouldn't work out for you.

1. Caveat emptor. You bought the parts, and you need to deal with the consequences of the fact that you didn't have the required components for everything to line up properly.

2. You're demanding nonsensical satisfaction. The $220 SRI/TIP Stage II setup is different than the Stage I intake + TIP. The materials are different thicknesses, as Corksport has already said, so the combination of parts in the Stage II setup is NOT THE SAME as the combination you would have by buying the Stage I Intake and adding a TIP. Basically, you're comparing apples and bananas, and expecting them to be willing to make you a banapple.

Possible solutions:

1. Quit trying to drag Corksport's name through the mud. You're having a shitty experience, but the problem isn't on their end, it's on yours. You failed to understand, you made the faulty assumption that all TIPs fit the same way, and you need to grow a set and admit it.

2. Once you've achieved Step #1 , talk to Spencer on the phone, he's a nice dude, and will try and help you, if there's help to be given. While you're on the phone, you might suggest something like, "I'll send you the intake that you sent me, and based on its condition, maybe you can put its value towards a Stage II setup that I'll buy from you for some additional money."

3. If that fails (and it should, because Corksport shouldn't have any real interest in taking back your scratched/dented/abused/ill-informed purchase), then build your own goddamn airbox or go VIP and scrounge the For Sale list to find a CS TIP to fit your shit. I guarantee they're out there, I picked one up for less than what you're demanding at the moment.
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 Old 04-23-2014, 11:27 AM   #86
 
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I felt these were all appropriate.












































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 Old 04-23-2014, 11:41 AM   #87
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Holy shit, where did you find this picture of @robry;???

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 Old 04-23-2014, 12:04 PM   #88
 
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This shouldnt be on an open forum. How did people handle issues before the internet?
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 Old 04-23-2014, 12:06 PM   #89
 
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Originally Posted by SofaKingAwesome View Post
Holy shit, where did you find this picture of @robry;???
Hah! I was just thinking the same thing as I scrolled to it.
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 Old 04-23-2014, 12:14 PM   #90
 
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Originally Posted by jm211 View Post
This shouldnt be on an open forum. How did people handle issues before the internet?
Because people need to feel good while being wrong. They need the coddled, and told everything is going to be ok for being wrong instead of growing a pair and admitting that they were wrong in the first place.
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 Old 04-23-2014, 12:28 PM   #91
 
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Originally Posted by jm211 View Post
This shouldnt be on an open forum. How did people handle issues before the internet?
The problem with this is that you're complaining that a consumer(you) has more options than before. I agree that this guy is an idiot and his problem isn't worth anything from what we've seen in this thread but that doesn't mean posting something where other people can see it is a bad thing. There was a thread a while ago where a forum member's wheels were scratched up and @kritz; helped him by posting about it on their facebook page. If he just would have done the phone call to the store he wouldn't have had help.

There's always going to be customers that will try to abuse the system, but I wouldn't complain that you have more options to fix something wrong.

Last edited by Amnesiac; 04-23-2014 at 12:29 PM. Reason: apostrophe
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 Old 04-23-2014, 12:54 PM   #92
 
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While I agree. I just dislike the entitlement people feel they have to things and mediums such as this are often abused by dillweeds. I consider this thread an abuse of said medium.

More could have been done by OP. ie. research, call followup every other day.

More could have been done from CS as well.

Thats all!
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 Old 04-23-2014, 01:41 PM   #93
 
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I've purchased several items from Corksport and any problems were resolved over the phone immediately. My only complaint about them is the cost of shipping, granted they are on the other side of the US from me. $16 to ship an AP? $11 to ship fog light bulbs? $28 to ship lowering springs? It's not terrible, but when you buy a $600 product that is a small package and have to pay $16 to ship is a bit ridiculous. I would have more of their products but I started taking business elsewhere when they want $50 to ship a catback and $50 to ship their shocks. Both of these are rather pricey purchases and they still charge a large amount for shipping. I've just wanted to rant about this for awhile now, so ignore me if I'm out of place.
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 Old 04-23-2014, 01:56 PM   #94
 
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Meh
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 Old 04-23-2014, 02:00 PM   #95
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Originally Posted by jrotaryb View Post
Why would you even expect the airbox to fit with another company's inlet??
any inlet should fit, they should all be stock fitment... but an airbox is not a stock part so good luck with that
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Sure > Corksport


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 Old 04-23-2014, 02:18 PM   #97
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Originally Posted by Nitr0EngiE View Post
any inlet should fit, they should all be stock fitment... but an airbox is not a stock part so good luck with that
I think the point he was trying to make is that the inlets differ in size/shape somewhat, so they can throw off the positioning for the intake portion. As a result, assuming that one inlet is the same as another when it comes to having an intake fit into an airbox is fallacious.
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 Old 04-23-2014, 02:18 PM   #98
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Originally Posted by BigRanRan View Post
Sure > Corksport


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You are on the complete wrong forum.

GTFO and go back to letting Cullen deep throat you.
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 Old 04-23-2014, 02:42 PM   #99
 
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Originally Posted by SilverMS307 View Post
I've purchased several items from Corksport and any problems were resolved over the phone immediately. My only complaint about them is the cost of shipping, granted they are on the other side of the US from me. $16 to ship an AP? $11 to ship fog light bulbs? $28 to ship lowering springs? It's not terrible, but when you buy a $600 product that is a small package and have to pay $16 to ship is a bit ridiculous. I would have more of their products but I started taking business elsewhere when they want $50 to ship a catback and $50 to ship their shocks. Both of these are rather pricey purchases and they still charge a large amount for shipping. I've just wanted to rant about this for awhile now, so ignore me if I'm out of place.
Blame the shipping company then. Or drive to the place you buy parts from and pick them up yourself.
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 Old 04-23-2014, 02:52 PM   #100
 
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Originally Posted by SilverMS307 View Post
I've purchased several items from Corksport and any problems were resolved over the phone immediately. My only complaint about them is the cost of shipping, granted they are on the other side of the US from me. $16 to ship an AP? $11 to ship fog light bulbs? $28 to ship lowering springs? It's not terrible, but when you buy a $600 product that is a small package and have to pay $16 to ship is a bit ridiculous. I would have more of their products but I started taking business elsewhere when they want $50 to ship a catback and $50 to ship their shocks. Both of these are rather pricey purchases and they still charge a large amount for shipping. I've just wanted to rant about this for awhile now, so ignore me if I'm out of place.
I hope you never order anything from overseas...
$50 for AP
$80 for an intake
$100+ for a manifold...
Still cheaper than buying local...
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 Old 04-23-2014, 02:56 PM   #101
 
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Originally Posted by Vansquish View Post
I think the point he was trying to make is that the inlets differ in size/shape somewhat, so they can throw off the positioning for the intake portion. As a result, assuming that one inlet is the same as another when it comes to having an intake fit into an airbox is fallacious.
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 Old 04-23-2014, 02:56 PM   #102
 
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Originally Posted by Shampu View Post
You are on the complete wrong forum.

GTFO and go back to letting Cullen deep throat you.

I'm on the right fourm bruh. You can GTFO wit your lack luster insults


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 Old 04-23-2014, 03:00 PM   #103
 
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Originally Posted by SilverMS307 View Post
I've purchased several items from Corksport and any problems were resolved over the phone immediately. My only complaint about them is the cost of shipping, granted they are on the other side of the US from me. $16 to ship an AP? $11 to ship fog light bulbs? $28 to ship lowering springs? It's not terrible, but when you buy a $600 product that is a small package and have to pay $16 to ship is a bit ridiculous. I would have more of their products but I started taking business elsewhere when they want $50 to ship a catback and $50 to ship their shocks. Both of these are rather pricey purchases and they still charge a large amount for shipping. I've just wanted to rant about this for awhile now, so ignore me if I'm out of place.
It's a no win scenario - if they built shipping into the cost of the product like some people do, then the people in the state next door get upset that they pay the same for their order when compared to the guy that ordered from the other side of the country.
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 Old 04-23-2014, 03:07 PM   #104
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Originally Posted by BigRanRan View Post
I'm on the right fourm bruh. You can GTFO wit your lack luster insults


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 Old 04-23-2014, 03:08 PM   #105
 
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Originally Posted by BigRanRan View Post
Sure > Corksport


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if this is an attempt at being funny......it's fail
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 Old 04-23-2014, 03:15 PM   #106
 
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Originally Posted by Vansquish View Post
I think the point he was trying to make is that the inlets differ in size/shape somewhat, so they can throw off the positioning for the intake portion. As a result, assuming that one inlet is the same as another when it comes to having an intake fit into an airbox is fallacious.
To be specific, the difference is the location of the breather that comes from the valve cover.

If you simply buy the Stage 1 SRI, the elbow is longer and has a place for that breather to attach.

If you buy just the TIP, you can choose to have a breather hose on it or to not have the breather on it. Doesn't matter in this case though. The problem is the silicone elbow from the Stage 1 SRI.

If you buy a Stage 2 TIP/SRI, the breather is automatically located on the TIP and the silicone elbow does not have that connection. Additionally, this silicone elbow is shorter and thus the filter and MAF sit further back and slightly closer to the engine.

TLDR, you need the silicone elbow without the breather which only comes with the Stage 2 kit in order to fit correctly with the CAB. OP fails at reading thus made assumptions which were incorrect and will now pay the price.
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 Old 04-23-2014, 03:16 PM   #107
 
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Nope just said it cause everyone bitches about Sure then ppl bitch about Corksport then I hear ppl bitch about Other company's every company has their faults and problems it's about how they handle it I understand ppl have had problems with Sure I get that but I've had 5 or 6 of their products for at least 3 years I haven't had one problem I also have Corksport things to I just don't agree with Crucifying one company when they all have faults. BTW as you can tell I'm very Photogenic lol


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 Old 04-23-2014, 03:18 PM   #108
 
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Originally Posted by BigRanRan View Post
Nope just said it cause everyone bitches about Sure then ppl bitch about Corksport then I hear ppl bitch about Other company's every company has their faults and problems it's about how they handle it I understand ppl have had problems with Sure I get that but I've had 5 or 6 of their products for at least 3 years I haven't had one problem I also have Corksport things to I just don't agree with Crucifying one company when they all have faults. BTW as you can tell I'm very Photogenic lol


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Obviously you have no idea the levels of BS SURE pulled around here.
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 Old 04-23-2014, 03:23 PM   #109
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This thread is fucked. Randy, I took your personal info out, you can thank @robry; and his sweet shirt for vouching for you. You're still a retard.
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 Old 04-23-2014, 03:29 PM   #110
 
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Angry as hell around here, corksport customer service sucks, I'm SURE others are just as bad... Never had any issues with Sure products, I'll leave it at that







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 Old 04-23-2014, 03:44 PM   #111
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Originally Posted by iammike View Post
just the TIP,

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 Old 04-23-2014, 03:59 PM   #112
 
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Originally Posted by lengel_m View Post
Angry as hell around here, corksport customer service sucks, I'm SURE others are just as bad... Never had any issues with Sure products, I'll leave it at that







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Sure blew motors and fucked customers over. There's a huge thread about their scandalous bullshit. Now, stop draggung old sure bullshit into here. Shit should be removed.

now with three times the hate
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 Old 04-23-2014, 04:00 PM   #113
 
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Originally Posted by Micha View Post
Blame the shipping company then. Or drive to the place you buy parts from and pick them up yourself.
So your telling me that it costs $7.20 to ship a 12-inch decal that can be stuck in an envelope? All I'm saying is that every other vendor besides cp-e, which I've never purchased from, has free shipping after a certain amount is spent or the shipping is in the price. If you spend $500+ on an item, I think that having to pay $50 for shipping is ludicrous.
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 Old 04-23-2014, 04:04 PM   #114
 
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Originally Posted by faeker View Post
Sure blew motors and fucked customers over. There's a huge thread about their scandalous bullshit. Now, stop draggung old sure bullshit into here. Shit should be removed.

now with three times the hate





your experience not everyone's, personal opinions are just that personal. Stop being so hateful!








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 Old 04-23-2014, 04:06 PM   #115
 
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@CWP_MS3; can you clean up the sure bullshit in here before it goes way off tangent. These Brownie assholes seem to think sure is a solid company to deal with.

now with three times the hate
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 Old 04-23-2014, 04:10 PM   #116
 
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it actually wasnt his experience, it was a group of others who shared their experiences with their ruined cars and being told to fuck off by sure. go read the thread before you start vouching for companies of ill repute.
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 Old 04-23-2014, 04:10 PM   #117
 
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Originally Posted by faeker View Post
@CWP_MS3; can you clean up the sure bullshit in here before it goes way off tangent. These Brownie assholes seem to think sure is a solid company to deal with.

now with three times the hate





I don't have a single SURE product on my car, first off. I'm simply stating that I've had no issue with their products on other peoples cars that I've installed parts on. Lose the hate!








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 Old 04-23-2014, 04:14 PM   #118
 
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Originally Posted by lengel_m View Post
I don't have a single SURE product on my car, first off. I'm simply stating that I've had no issue with their products on other peoples cars that I've installed parts on. Lose the hate!








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Disagreeing with you =/= hate

Calling you a dipshit? That's hate.

Now, go fuck off, dipshit.
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 Old 04-23-2014, 04:24 PM   #119
 
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Originally Posted by Crarrs View Post
Disagreeing with you =/= hate

Calling you a dipshit? That's hate.

Now, go fuck off, dipshit.





Dip shit is so clever, SUREly you came up with that all on your own








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 Old 04-23-2014, 04:26 PM   #120
 
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Originally Posted by lengel_m View Post
Dip shit is so clever, SUREly you came up with that all on your own








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SUREly you've seen that same SURE joke for the past year and a half....
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