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-   EdgeAutosport.com (http://www.mazdaspeedforum.org/forum/forum/f539/)
-   -   Forum Contact, who to PM and email (http://www.mazdaspeedforum.org/forum/forum/f539/forum-contact-who-pm-email-110479/)

JP@edgeautosport.com 04-11-2012 07:57 AM

Forum Contact, who to PM and email
 
Hello everyone! First of all, thanks for all of your tremendous support in purchasing from us and asking us questions about modifying your car. We love helping everyone out and it's been a blast helping so many of you with these projects.

As EdgeAutosport.com grows, the dynamics of how we serve our customers change with it. I'm sure some of you have noticed how tough it's been to get a hold of me through PM lately. I will always be available anytime any of you want to specifically talk to me but I would like to appoint Eric as our main contact in this forum. He knows the forum like the back of his hand and has the ability to answer all or your questions, get you pricing, and any other general info you need.

Unless it is an issue you need to speak with me directly about, please PM or email @EdgeAutosport.com; /sales@edgeautosport.com for all your pricing needs, product questions and availability, and technical questions. He really is the best one to go to anyway because of his knowledge of the platform.

Once again, thanks so much for all of your support! You guys are awesome!

Edit: Eric is no longer with us unfortunately so please make sure to PM myself or the main @EdgeAutosport.com; account and we'll get you squared away!

EdgeAutosport.com 04-11-2012 08:24 AM

Im here so give me a shout!

JP@edgeautosport.com 04-17-2012 11:22 AM

Bump! Please contact Eric for all your parts needs and questions! He is the BAUS on this forum!

EdgeAutosport.com 04-17-2012 12:58 PM

Spread the word guys! Thanks!

EdgeAutosport.com 05-02-2012 09:35 AM

Bump bump bump

JP@edgeautosport.com 05-14-2012 04:18 PM

Bump! Keep everything going to Eric! He's the man on here for us!

EdgeAutosport.com 05-24-2012 10:10 AM

bump

rfinkle2 05-24-2012 10:13 AM

I pm'd JP (well, both of you about the same thing). Will that get me in trouble? LOL.

ahhh crappers, I bet this was a friendly reminder...

Sorry guys.

EdgeAutosport.com 02-14-2013 09:24 PM

Hey guys, just to make it easier on us and quicker for you to get a response, PM this account (the EdgeAutosport.com account). That way we have 2 guys on it instead of one. Sometimes it's tough for me (JP@EdgeAutosport.com) to respond to my account if we have a busy day and I'm being pulled in other directions.

Thank you!

mrdouble99 04-08-2013 12:30 PM

One of my friend received an email saying that over 500$ he need to send a pic of is I.D and of is credit card.

It was from Eric sandstrom

he ordered whit is paypal account a Cobb AP for a GT-r

He's from Montreal

hnda etr 04-08-2013 01:04 PM

pm sent!

EdgeAutosport.com 04-08-2013 02:26 PM

Quote:

Originally Posted by mrdouble99 (Post 1992564)
One of my friend received an email saying that over 500$ he need to send a pic of is I.D and of is credit card.

It was from Eric sandstrom

he ordered whit is paypal account a Cobb AP for a GT-r

He's from Montreal

Hey there! With international orders for NEW customers that order over $500, we require photo ID and credit card verification, just like if a cashier at a store were to ask for your ID with a credit card. We get a lot of fraudulent activity, especially internationally so we have to verify. Is he able to do this?

EdgeAutosport.com 04-08-2013 04:00 PM

Quote:

Originally Posted by mrdouble99 (Post 1992564)
One of my friend received an email saying that over 500$ he need to send a pic of is I.D and of is credit card.

It was from Eric sandstrom

he ordered whit is paypal account a Cobb AP for a GT-r

He's from Montreal

We just got this handled. He's good to go. Thank you!

mrdouble99 04-08-2013 04:20 PM

That's a good customer service.

Thanks

DIZIdoes. 04-11-2013 11:22 AM

Hey idk if you guys will be on the forum over the weekend since your at another show but I ordered a JBR sway bar and Cobb shift knob on the 1st of this month. The order was later marked as " partially shipped " and I received the RSB on the 8th. It is now the 11th and still no update/word on the shift knob.. I sent an email Tuesday night and never got a response, figured I'd wait a day or 2 and give you a call only to find out your out of the office until Monday, that's a solid 2 weeks with no update on a single shift knob. Hope you can get back to me soon and we can track down this ever elusive shift knob lol thanks!

Edit: Order #6213

Raider 04-11-2013 11:57 AM

Before they can answer you, might want to post your order # here if they see it.

Raider 04-11-2013 12:16 PM

Oh, and at least JP is out of office at the Mega Nator Meat.
Quote:

Thanks for contacting EdgeAutosport.com! I am currently away from the office attending a car meet on the east coast. I will be checking and responding to as many emails as I can but will be limited to what I can respond to.

We will be back in the office Monday morning, April 15.

Thank you!

Davsetz 04-11-2013 02:44 PM

Quote:

Originally Posted by Raider (Post 1998806)
Oh, and at least JP is out of office at the Mega Nator Meat.

Back to strung out Nick Nolte I like it.

Raider 04-11-2013 06:54 PM

Turns out Alan and JP are at the mega meat until Monday.

EdgeAutosport.com 04-11-2013 09:40 PM

Quote:

Originally Posted by DIZIdoes. (Post 1998672)
Hey idk if you guys will be on the forum over the weekend since your at another show but I ordered a JBR sway bar and Cobb shift knob on the 1st of this month. The order was later marked as " partially shipped " and I received the RSB on the 8th. It is now the 11th and still no update/word on the shift knob.. I sent an email Tuesday night and never got a response, figured I'd wait a day or 2 and give you a call only to find out your out of the office until Monday, that's a solid 2 weeks with no update on a single shift knob. Hope you can get back to me soon and we can track down this ever elusive shift knob lol thanks!

Edit: Order #6213

Hello sir! Sorry about the delay. It'll be there Tuesday. Here is your tracking number.

1ZYE05360376465010 through UPS.com. I'll also post it to your account. Please let us know if you have any other questions!

Thanks!

samhamps 04-12-2013 12:40 AM

Any update on my shipment of UR CBE and autotech internals?
Order #6377

DIZIdoes. 04-12-2013 07:59 AM

Quote:

Originally Posted by EdgeAutosport.com (Post 1999870)
Hello sir! Sorry about the delay. It'll be there Tuesday. Here is your tracking number.

1ZYE05360376465010 through UPS.com. I'll also post it to your account. Please let us know if you have any other questions!

Thanks!

Thank you sir!

hnda etr 04-15-2013 01:06 AM

Wanted to say thanks to Edge for the fast (drop) shipping on my CPE Stage 2 RMM... lol ;-)

Installed it today and all I can say is this thing is bad ASS! everyone should have the stage 2 version instead of any other RMM!!

meelo88 04-19-2013 09:57 AM

Didn't know where else to post this and didn't want crowd up the thread list...

Thank you JP and Edge for getting me all my parts that i needed to finish up my list for my BNR S3 and clutch upgrade! I called and got excellent help and got me everything I needed without any issues.

Will be back when I need something else...and I'm sure I will....

PapaSmurf 09-11-2013 09:20 AM

edge is killing me!

no neon yellow edge decal for the papasmurf?!?!

gurusev 09-18-2013 01:06 AM

@EdgeAutosport.com ; JP@edgeautosport.com;

Guys, you got PM. Looking for a deal on brake pads and rotors. Good day from OZ.. :)

EdgeAutosport.com 09-18-2013 11:15 AM

Quote:

Originally Posted by gurusev (Post 2259667)
@EdgeAutosport.com ; JP@edgeautosport.com;

Guys, you got PM. Looking for a deal on brake pads and rotors. Good day from OZ.. :)

Did you PM the EdgeAutosport account? I don't have a PM from you.

Thanks,
Alan

gurusev 09-19-2013 04:58 AM

Quote:

Originally Posted by EdgeAutosport.com (Post 2260188)
Did you PM the EdgeAutosport account? I don't have a PM from you.

Thanks,
Alan

Hi mate, I send ya another PM to edgeautosport account as well on Ozmps account one. Hopefully you get this one ;)

gurusev 09-19-2013 08:37 PM

Quote:

Originally Posted by EdgeAutosport.com (Post 2260188)
Did you PM the EdgeAutosport account? I don't have a PM from you.

Thanks,
Alan

PM replied..

TAP DAT!!

nicobush 02-13-2014 04:05 PM

Hello,

I have just contacted you by mail.

Thank you

Ziggylittles 05-30-2014 06:08 AM

Hey JP I pm'ed you yesterday but for some reason the message isn't in my sent box so if you didn't get anything let me know and I'll try again, thanks!


Tap

Raider 05-30-2014 06:15 AM

Quote:

Originally Posted by Ziggylittles (Post 2601208)
Hey JP I pm'ed you yesterday but for some reason the message isn't in my sent box so if you didn't get anything let me know and I'll try again, thanks!


Tap

Your options were set to not save sent PM's. Changed that for you. I know JP is not on here as much as the other guys. so I would hit up the main account too.

Ziggylittles 05-30-2014 06:17 AM

Quote:

Originally Posted by Raider (Post 2601214)
Your options were set to not save sent PM's. Changed that for you. I know JP is not on here as much as the other guys. so I would hit up the main account too.


Shit, didn't even know that was an option. Weird that messages I sent from tapa still saved though. Thank you for changing it though and I will do so now


Tap

BackRoads 09-04-2014 11:51 AM

PM'ed you about a BPV.

daytonabluez05 09-28-2014 09:08 AM

Pm'd


Sent from my iPhone using Tapatalk

hnda etr 09-30-2014 11:51 AM

emailed... still waiting for a response... ;) :spankme:


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